Subscription Terms

Last updated: September 2026

Overview

This document outlines the terms and conditions for all recurring subscription services offered by EGPHP, including EGPNL Server Control Panel, web hosting plans, VPS, cloud servers, and dedicated servers. By subscribing to any of our services, you agree to these terms.

Subscription Plans & Pricing

Our subscription services are billed on a recurring basis. Prices are set in Egyptian Pounds and shown in your local currency at the day's rate. All prices include 14% VAT.

This price list has been in force since 2 September 2026 and applies to new orders. Existing subscriptions continue at the price you agreed to and are not repriced; if that ever changes we give you fourteen days' notice before a renewal, as set out in section 4.

Service	Price	Billing Cycle
EGPNL Server Control Panel	5,500 EGP	Monthly
Standard	1,500 EGP	Monthly
Business	1,900 EGP	Monthly
Premium	2,600 EGP	Monthly
Ultimate	4,230 EGP	Monthly
Pro	6,700 EGP	One-time
High Traffic Business	13,100 EGP	Monthly
High Traffic Premium	25,700 EGP	Monthly
High Traffic Ultimate	53,800 EGP	Monthly
VPS Starter	6,700 EGP	Monthly
VPS Business	13,200 EGP	Monthly
VPS Premium	21,800 EGP	Monthly
VPS Enterprise	42,200 EGP	One-time
Cloud Starter	7,800 EGP	Monthly
Cloud Business	14,500 EGP	Monthly
Cloud Premium	22,200 EGP	One-time
Cloud Enterprise	44,200 EGP	Monthly
Cloud Enterprise+	82,500 EGP	One-time
Cloud Titan	131,300 EGP	One-time
Lite 4	1,500 EGP	One-time
Lite 8	2,520 EGP	One-time
Lite 16	4,580 EGP	One-time
Arm 4	1,680 EGP	One-time
Arm 8	3,280 EGP	One-time
Arm 16	6,400 EGP	One-time
EPYC 2	3,050 EGP	One-time
EPYC 4	5,500 EGP	One-time
EPYC 8	10,700 EGP	One-time
EPYC 12	15,500 EGP	One-time
EPYC 16	20,000 EGP	One-time
Dedicated Storage	10,900 EGP	One-time
Dedicated Starter	12,900 EGP	Monthly
Dedicated Business	23,200 EGP	Monthly
GPU Server	30,800 EGP	One-time
Dedicated Performance	34,100 EGP	One-time
Dedicated Storage Max	38,100 EGP	One-time
Dedicated Enterprise	73,900 EGP	Monthly
Dedicated EPYC	81,100 EGP	One-time
Windows VPS	5,100 EGP	Every 2 months
Managed Basic	2,500 EGP	One-time
Managed Plus	6,500 EGP	One-time
Managed Pro	14,000 EGP	One-time

* Web design and mobile app work is quoted per project; see those pages for indicative pricing. A plan marked "One-time" is charged once and does not renew by itself.

1. Automatic Renewal

All subscriptions automatically renew at the end of each billing period unless cancelled. The renewal charge will be processed using the same payment method used for the initial subscription.

• Subscriptions renew automatically on the same date each month
• You will receive an email reminder 3 days before your renewal date
• The renewal amount will be the current subscription price at the time of renewal
• Price changes will be communicated at least 14 days in advance

2. How to Cancel Your Subscription

You may cancel your subscription at any time by email:

• Email us at m@egphp.com with your account details

Cancellation requests must reach us before your next billing date. If notice is not received in time, the upcoming cycle is billed at 100% with no amendments or refunds.

3. Failed Payments

If your payment fails on the renewal date:

• We will attempt to charge your payment method again after 24 hours
• You will receive an email notification about the failed payment
• After 3 failed attempts over 7 days, your service may be suspended
• To avoid service interruption, please ensure your payment method is up to date

4. Refund Policy for Subscriptions

Charges are non-refundable and cannot be amended after payment. If cancellation is not received before the billing date, the full amount remains due.

• Non-refundable: Payments are final once captured.
• No cancellation received: Failure to cancel on time results in 100% billing for that cycle.
• Processing exceptions: If a refund is mandated by applicable law, it will be returned to the original payment method within 14 business days.

5. Service Level Agreement

We commit to providing:

• 99.9% uptime guarantee for all hosting and server services
• 24/7 technical support via email
• Instant service activation upon successful payment
• Free SSL certificates for all hosting plans
• Daily automated backups (retention varies by plan)

6. Changes to Subscription Terms

EGPHP reserves the right to modify these subscription terms at any time. Changes will be communicated via email at least 14 days before taking effect. Continued use of our services after changes take effect constitutes acceptance of the new terms.

7. Contact Information

For any questions regarding your subscription:

• Email: m@egphp.com
• Address: Sharbia, Cairo, Egypt
• Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (Egypt Time)